John helps organisations succeed in a rapidly changing world. He does this by enabling business leaders to stand in the future and to identify the trends and disruptors they need to consider to ensure a successful future. He also helps organisations to be successful by helping them to stand in another place that can be challenging – in their customers’ shoes.
John has a strong track record of delivering real value for organisations in both the private and public sectors for more than twenty years. He has provided thought leadership and guidance in significant change programmes in New Zealand and offshore. He specialises in strategic planning and facilitation, investment planning, organisation design and development, operating model design, customer-centric service innovation and collaborative governance.