Warren Smith

[ Warren Smith ]

Warren is a multi-disciplined consultant who has been at the forefront of many public and private sector change programmes in IT and corporate services (including organisational development), partnering with executives in planning and achieving tangible success. Drawing upon a background in business analysis and e-channel management, Warren combines a passion for product and service design with an ability to plan and visualise transformational roadmaps, complemented by business-case modelling skills for financial growth and customer uptake.

Warren has a reputation for very fast delivery of tangible outputs. He places a heavy focus on building relationships with team-members, executives, and stakeholders – being able to sell change programmes and business case propositions, and is comfortable leading steering groups and workshops.

He has a very visual style evident in his written communications (collateral, requirements, project plans and roadmaps). His analytical skills lie in IT system requirements, strategic scenario modelling, financial forecasting, quantitative and qualitative research, opportunity assessment, cost-benefit analysis, business-casing, process reengineering and user experience design.

Three core skills:

  • Strategic business analysis and planning
  • Product and service-line development and marketing
  • Visual conceptualisation.